Frequently Asked Questions About Vehicle Camera and Monitor Systems
Welcome to the FAQ page of Xinvisual Electronics.
Here you can find answers to common questions about our vehicle cameras, vehicle monitors, wireless monitoring systems, MDVRs, AI blind spot detection systems, and roof mounted monitors.
Whether you are a distributor, importer, system integrator, installer, or project buyer, this page will help you quickly understand our product compatibility, installation options, customization service, lead time, warranty, and cooperation process.
1. What products does Xinvisual Electronics offer?
Xinvisual Electronics provides vehicle safety and monitoring products for commercial and special vehicles, including vehicle cameras, vehicle monitors, wired camera systems, wireless camera systems, MDVRs, AI BSD camera systems, radar systems, mirror monitors, and roof mounted monitors.
2. What types of vehicles are your products suitable for?
Our products are suitable for trucks, buses, forklifts, agricultural machinery, construction equipment, vans, trailers, RVs, and other commercial or heavy-duty vehicles.
3. Do your monitors support both AHD and CVBS cameras?
Yes. Many of our vehicle monitors support hybrid video formats, including CVBS, AHD 720P, AHD 960P, and AHD 1080P, making system upgrades easier for different vehicle applications.
4. How many cameras can your monitor support?
It depends on the model. Some monitors support 2 camera inputs, while others support 4 or more channels. We can recommend the right model based on your vehicle type and viewing requirements.
5. What is a trigger wire on a vehicle monitor?
A trigger wire is a signal wire that tells the monitor to automatically switch to a specific camera view when a certain action happens, such as reversing, turning, or braking. This helps drivers see the right view at the right time without pressing buttons manually.
6. Are your cameras waterproof?
Yes. Many of our commercial vehicle cameras are designed for demanding outdoor environments and support waterproof protection such as IP69K, which is especially suitable for trucks, buses, agricultural vehicles, and equipment exposed to rain, mud, or frequent washdowns.
7. Do you offer wireless vehicle camera systems?
Yes. We offer digital wireless monitoring systems for easier installation and flexible use. Some models support long-distance wireless transmission in open environments and are suitable for vehicles where cable routing is difficult.
8. Can your products work at night?
Yes. Many of our vehicle cameras are equipped with infrared night vision or low-light performance, helping drivers maintain visibility in dark working conditions or at night.
9. Do you offer AI blind spot detection systems?
Yes. We provide AI BSD camera systems that help detect pedestrians, cyclists, vehicles, or obstacles in blind spot areas. These systems are useful for improving driving safety in trucks, buses, and other commercial vehicles.
10. Can you provide OEM or ODM service?
Yes. We support OEM and ODM service for customers who need logo printing, customized packaging, private label products, special cable lengths, connector changes, or function adjustments based on project requirements.
11. Can I order samples before bulk purchase?
Yes. Sample orders are welcome. Testing samples before mass production is a practical way to confirm compatibility, image quality, installation method, and project fit.
12. What is your MOQ?
MOQ depends on the product model and customization level. Standard models usually have a lower MOQ, while customized products may require a higher quantity. Please contact us for details.
13. How long is your lead time?
Lead time depends on order quantity, product type, and customization requirements. Standard products are usually faster, while OEM or ODM projects may need additional production time. We will confirm the exact lead time after receiving your inquiry.
14. Do you provide warranty and after-sales support?
Yes. We provide warranty support for our products and assist customers with product use, installation questions, and after-sales service. If there is any issue, our team will work with you to find a practical solution.
15. How can I choose the right camera or monitor for my project?
You can send us your vehicle type, installation position, preferred screen size, camera quantity, voltage requirement, and any special functions you need, such as recording, wireless transmission, AI detection, or waterproof performance. Our team will recommend a suitable solution based on your application.
Still have questions?
Tell us your vehicle type, project requirement, or target market, and our team will recommend the right camera and monitor solution for you.
Contact us today for product advice, samples, or OEM/ODM support.